This is a true story of a real homeowner and a real Roto Rooter service technician. One morning, a homeowner, who had been a long-time customer of one of our competitors, called our Roto Rooter office requesting help with a clogged kitchen sink. One of our Journeyman Plumber and Technicians went out to the customers home, quickly cleared the sink by snaking the line, clearing the obstruction and running the water to be sure that the problem was solved.